FAQ
Got questions? We’ve got answers.
FAQ
Got questions? We’ve got answers.
What is Kerun Intelligent Control’s core business scope?
It focuses on R&D, production and sales of power transmission & distribution equipment, new energy equipment and smart grid solutions, including transformers, high/low-voltage switchgear, energy storage containers, prefabricated substations and charging piles.
What key qualifications and honors has Kerun obtained?
It holds titles such as National High-Tech Enterprise, “Specialized, Sophisticated, Innovative Little Giant” Enterprise (Ministry of Industry and Information Technology), and National Demonstration Unit for Enterprise Integrity Construction.
Which international/national standards do Kerun’s products comply with?
All products meet international and national standards, including IEC (International Electrotechnical Commission), GB (China National Standards) and ANSI/IEEE (American National Standards Institute/IEEE).
What after-sales service guarantees does Kerun provide?
It offers 1-year free warranty for products; responds to quality issues within 1 hour; dispatches on-site personnel within 24 hours (in-province) and 48 hours (out-of-province); and provides remote monitoring for key equipment points.
Where are Kerun’s products applied globally?
Domestically, its products cover all provinces in China; internationally, they are exported to Southeast Asia, Africa and other regions. They are used in projects like Bangladesh National Grid and Zimbabwe National Grid transformation.
Does Kerun offer customized solutions for specific customer needs?
Yes. It provides tailor-made equipment solutions (e.g., for wind power, photovoltaic or industrial scenarios) and uses SolidEdge 3D electrical design to optimize product structure and performance.
What is Kerun’s annual production capacity for core products?
It has an annual production capacity of 5 million kVA for transformers and 15,000 units for high-voltage switchgears, which can fully meet the demand for large-scale projects and batch orders.
What is the process for Kerun to provide customized equipment solutions?
First, it communicates with customers to confirm scenario needs (e.g., wind power, industrial load); then uses SolidEdge 3D electrical design software to optimize product structure and performance; finally, conducts prototype testing and batch production after customer confirmation.
What environmental protection measures are integrated into Kerun’s products?
Transformer products meet GB20052-2020 energy efficiency standards, with energy loss 10% lower than national requirements; high-voltage switchgears adopt eco-friendly insulation gases (e.g., C4F7N mixed gas) to replace traditional SF6, reducing environmental impact.
What R&D resources does Kerun have to support product innovation?
It has established a Zhejiang Provincial Postdoctoral Workstation, and cooperates with Zhejiang University of Technology and Hangzhou Dianzi University to build R&D platforms; it also has a professional team focusing on smart grid and new energy technology research.
What forms of cooperation does Kerun have with international giants like ABB and GE?
The cooperation covers two core areas: one is joint R&D of power equipment technology to align product standards with international mainstream; the other is participation in the global supply chain of ABB and GE to provide key components for their overseas projects.
Besides basic warranty, what additional after-sales services does Kerun offer?
It provides free remote monitoring of key equipment points for 3 years (to predict faults in advance); offers regular on-site maintenance guidance (twice a year for large projects); and provides lifelong technical consultation and spare parts supply.
Does Kerun’s product certification cover both domestic and international markets?
Yes. Domestic certifications include China Energy Conservation Product Certification and CQC certification; international certifications cover IEC (International Electrotechnical Commission), ANSI/IEEE (American standards), and CE (European Union standards), ensuring smooth access to global markets.
Does Kerun accept small-batch or urgent orders for special equipment?
It accepts small-batch orders (minimum 1 set for customized products) and provides urgent order support: for emergency power projects (e.g., disaster relief, temporary infrastructure), it can shorten the production cycle by 30% and prioritize delivery.
What is Kerun Intelligent Control’s core business scope?
It focuses on R&D, production and sales of power transmission & distribution equipment, new energy equipment and smart grid solutions, including transformers, high/low-voltage switchgear, energy storage containers, prefabricated substations and charging piles.
What key qualifications and honors has Kerun obtained?
It holds titles such as National High-Tech Enterprise, “Specialized, Sophisticated, Innovative Little Giant” Enterprise (Ministry of Industry and Information Technology), and National Demonstration Unit for Enterprise Integrity Construction.
Which international/national standards do Kerun’s products comply with?
All products meet international and national standards, including IEC (International Electrotechnical Commission), GB (China National Standards) and ANSI/IEEE (American National Standards Institute/IEEE).
What after-sales service guarantees does Kerun provide?
It offers 1-year free warranty for products; responds to quality issues within 1 hour; dispatches on-site personnel within 24 hours (in-province) and 48 hours (out-of-province); and provides remote monitoring for key equipment points.
Where are Kerun’s products applied globally?
Domestically, its products cover all provinces in China; internationally, they are exported to Southeast Asia, Africa and other regions. They are used in projects like Bangladesh National Grid and Zimbabwe National Grid transformation.
Does Kerun offer customized solutions for specific customer needs?
Yes. It provides tailor-made equipment solutions (e.g., for wind power, photovoltaic or industrial scenarios) and uses SolidEdge 3D electrical design to optimize product structure and performance.
What is Kerun’s annual production capacity for core products?
It has an annual production capacity of 5 million kVA for transformers and 15,000 units for high-voltage switchgears, which can fully meet the demand for large-scale projects and batch orders.
What is the process for Kerun to provide customized equipment solutions?
First, it communicates with customers to confirm scenario needs (e.g., wind power, industrial load); then uses SolidEdge 3D electrical design software to optimize product structure and performance; finally, conducts prototype testing and batch production after customer confirmation.
What environmental protection measures are integrated into Kerun’s products?
Transformer products meet GB20052-2020 energy efficiency standards, with energy loss 10% lower than national requirements; high-voltage switchgears adopt eco-friendly insulation gases (e.g., C4F7N mixed gas) to replace traditional SF6, reducing environmental impact.
What R&D resources does Kerun have to support product innovation?
It has established a Zhejiang Provincial Postdoctoral Workstation, and cooperates with Zhejiang University of Technology and Hangzhou Dianzi University to build R&D platforms; it also has a professional team focusing on smart grid and new energy technology research.
What forms of cooperation does Kerun have with international giants like ABB and GE?
The cooperation covers two core areas: one is joint R&D of power equipment technology to align product standards with international mainstream; the other is participation in the global supply chain of ABB and GE to provide key components for their overseas projects.
Besides basic warranty, what additional after-sales services does Kerun offer?
It provides free remote monitoring of key equipment points for 3 years (to predict faults in advance); offers regular on-site maintenance guidance (twice a year for large projects); and provides lifelong technical consultation and spare parts supply.
Does Kerun’s product certification cover both domestic and international markets?
Yes. Domestic certifications include China Energy Conservation Product Certification and CQC certification; international certifications cover IEC (International Electrotechnical Commission), ANSI/IEEE (American standards), and CE (European Union standards), ensuring smooth access to global markets.
Does Kerun accept small-batch or urgent orders for special equipment?
It accepts small-batch orders (minimum 1 set for customized products) and provides urgent order support: for emergency power projects (e.g., disaster relief, temporary infrastructure), it can shorten the production cycle by 30% and prioritize delivery.